Knowledgebase
Instant access to tips and solutions to common questions and issues.
- Web Creator
- Version 2
- KB2057 - Important: Install the latest update before posting a ticket
- KB2000 - How do I make a link to an MP3 music file in order to make it available for download?
- KB1002 - Can I insert frames or forms, transactional pages, or data-acquisition pages?
- KB1003 - Can I create menus with scrolldown sub-menus?
- KB2001 - How can I delete a page from a project?
- KB2002 - How can I add the time, the date, or a calendar?
- KB2003 - How to insert a plug-in (such as Flash)?
- KB1007 - How do I insert a tiled background?
- KB2004 - Once I get the home page just the way I want it, is there a way to copy this page so that I can use it as the basis for all of my other pages?
- KB1008 - What browsers support the pages generated by Web Creator, Web Presenter, and Presenter?
- KB2005 - Can I make a link to a compressed ZIP file or an Acrobat PDF document?
- KB1009 - How can I have a sound play continuously over multiple pages without interruption?
- KB1011 - How can I avoid having a slider on the right of text?
- KB2006 - Sending a form by e-mail, empty body, blank body.
- KB2007 - Can I change page names?
- KB2008 - Can I cut and paste from other Windows applications?
- KB2009 - How can I have a guest book where visitors can give their opinion?
- KB2011 - How can transparent areas be defined for images?
- KB1015 - Can Web Creator, Web Presenter, or Presenter play MPEG, AVI, or MOV videos?
- KB2012 - How do I insert a Java applet?
- KB2026 - Links to download Web Creator 2 and its components.
- KB2028 - Precisions on image setup
- KB2030 - Compatibility with other HTML editing software
- KB2055 - No reply from Technical Support
- Version 3
- KB2082 - Lost serial number and key / installer
- KB2057 - Important: Install the latest update before posting a ticket
- KB1002 - Can I insert frames or forms, transactional pages, or data-acquisition pages?
- KB1003 - Can I create menus with scrolldown sub-menus?
- KB1007 - How do I insert a tiled background?
- KB1008 - What browsers support the pages generated by Web Creator, Web Presenter, and Presenter?
- KB1009 - How can I have a sound play continuously over multiple pages without interruption?
- KB2007 - Can I change page names?
- KB1015 - Can Web Creator, Web Presenter, or Presenter play MPEG, AVI, or MOV videos?
- KB2015 - The site appears black with Internet Explorer, but not Firefox.
- KB2017 - Few available fonts for text objects
- KB2018 - Recovery of a website already online back in Web Creator
- KB2019 - How to do e-commerce with Web Creator?
- KB2020 - Message ''This page requires Javascript'' or 'Active x' appears when viewing the site in local mode (Internet Explorer)
- KB2021 - Can one create templates?
- KB2022 - Text disappears and strange characters appear when reopening a project.
- KB2023 - Can I have a CD-ROM version of the software?
- KB2024 - Message about a missing file when preparing for the Web.
- KB2025 - In the registration box, the four greyed-out numbers are not the same ones as my serial number.
- KB2028 - Precisions on image setup
- KB2029 - Menu is partially or totally blacked out when viewing in preview or online
- KB2030 - Compatibility with other HTML editing software
- KB2033 - Software hangs at 99% while preparing for web
- KB2034 - Internet Explorer 7 and Web Creator 3
- KB2037 - Application crashes on startup
- KB2055 - No reply from Technical Support
- KB2081 - How to reinstall Web Creator 3
- Uploading
- KB2065 - How to upload your website: Configuring a connection, which files to transfer, where?
- KB2057 - Important: Install the latest update before posting a ticket
- KB2059 - Common transfer issues and solutions: missing images, images replaced by 'cross' symbol...
- KB4002 - How can I register a domain name?
- KB4003 - How can I host the site with the domain name I registered?
- KB4001 - Error message while trying to connect to my host.
- KB4000 - Error (404 or otherwise) while trying to view the site.
- KB2040 - Incremental updating
- KB2055 - No reply from Technical Support
- KB2064 - File transfer on a hosting server with FTP Site Manager - Basics
- KB2066 - FTP - File Transfer error messages
- Version 4
- KB2057 - Important: Install the latest update before posting a ticket
- KB2082 - Lost serial number and key / installer
- KB2075 - Activation issues (batch version)
- KB2084 - Error message: how to send a report to LMSOFT and get support
- KB2059 - Common transfer issues and solutions: missing images, images replaced by 'cross' symbol...
- KB2065 - How to upload your website: Configuring a connection, which files to transfer, where?
- KB2043 - Converting a project created with a previous Web Creator version
- KB1002 - Can I insert frames or forms, transactional pages, or data-acquisition pages?
- KB1008 - What browsers support the pages generated by Web Creator, Web Presenter, and Presenter?
- KB1009 - How can I have a sound play continuously over multiple pages without interruption?
- KB2007 - Can I change page names?
- KB4002 - How can I register a domain name?
- KB2086 - How to: Insert a Facebook “like†button in your website
- KB1019 - The application does not start.
- KB2017 - Few available fonts for text objects
- KB2018 - Recovery of a website already online back in Web Creator
- KB2019 - How to do e-commerce with Web Creator?
- KB2020 - Message ''This page requires Javascript'' or 'Active x' appears when viewing the site in local mode (Internet Explorer)
- KB2021 - Can one create templates?
- KB2023 - Can I have a CD-ROM version of the software?
- KB2025 - In the registration box, the four greyed-out numbers are not the same ones as my serial number.
- KB2028 - Precisions on image setup
- KB2030 - Compatibility with other HTML editing software
- KB2035 - Activation Web Creator 4
- KB2036 - Problems downloading Web Creator 4, or CRC error during installation
- KB2037 - Application crashes on startup
- KB2038 - Service pack 3 for Web Creator 4 (Standard and Pro)
- KB2040 - Incremental updating
- KB2041 - How to add a favicon
- KB2042 - Where is the 'Prepare for Web' option?
- KB - Just-in-Time error (JIT)
- KB2055 - No reply from Technical Support
- KB2046 - Mandatory security update for DATAFORM
- KB2058 - Problem installing update
- KB2060 - Dataform Error
- KB2063 - Font size blocked to 8 on hyperlink
- KB2085 - How to: Setup a search engine for your website
- Version 5
- KB2075 - Activation issues (batch version)
- KB2082 - Lost serial number and key / installer
- KB2059 - Common transfer issues and solutions: missing images, images replaced by 'cross' symbol...
- KB2065 - How to upload your website: Configuring a connection, which files to transfer, where?
- KB2084 - Error message: how to send a report to LMSOFT and get support
- KB2057 - Important: Install the latest update before posting a ticket
- KB2077 - Web Creator Pro 5 blocked on welcome screen (solved)
- KB1002 - Can I insert frames or forms, transactional pages, or data-acquisition pages?
- KB1008 - What browsers support the pages generated by Web Creator, Web Presenter, and Presenter?
- KB1009 - How can I have a sound play continuously over multiple pages without interruption?
- KB1010 - Is there a manual for Web Creator?
- KB2007 - Can I change page names?
- KB4002 - How can I register a domain name?
- KB2086 - How to: Insert a Facebook “like†button in your website
- KB1019 - The application does not start.
- KB2017 - Few available fonts for text objects
- KB2018 - Recovery of a website already online back in Web Creator
- KB2019 - How to do e-commerce with Web Creator?
- KB2020 - Message ''This page requires Javascript'' or 'Active x' appears when viewing the site in local mode (Internet Explorer)
- KB2021 - Can one create templates?
- KB2023 - Can I have a CD-ROM version of the software?
- KB2025 - In the registration box, the four greyed-out numbers are not the same ones as my serial number.
- KB2028 - Precisions on image setup
- KB2030 - Compatibility with other HTML editing software
- KB2041 - How to add a favicon
- KB2053 - Update Version 5
- KB2055 - No reply from Technical Support
- KB2046 - Mandatory security update for DATAFORM
- KB2058 - Problem installing update
- KB2060 - Dataform Error
- KB2063 - Font size blocked to 8 on hyperlink
- KB2080 - Conversion versus creating a new project in the latest Web Creator version
- KB2083 - Tip : Highlight the current page in a menu
- KB2085 - How to: Setup a search engine for your website
- FAQ - Frequently asked questions
- KB2059 - Common transfer issues and solutions: missing images, images replaced by 'cross' symbol...
- KB2075 - Activation issues (batch version)
- KB2082 - Lost serial number and key / installer
- KB2065 - How to upload your website: Configuring a connection, which files to transfer, where?
- KB2076 - How many templates are in Web Creator Pro 5?
- KB2032 - My Web Creator site is showing publicity adds and/or opening pop-ups which I have not added myself
- KB2041 - How to add a favicon
- KB2078 - Using file compression in Web Creator and lower resolution images for faster upload
- KB2070 - Web Creator 5 System requirements
- Tips & tricks, walkthroughs
- KB2087 - SEO: Page title, keywords, H1, H2 tags etc.
- KB2086 - How to: Insert a Facebook “like†button in your website
- KB2062 - Create or modify a Sitemap
- KB2083 - Tip : Highlight the current page in a menu
- KB2085 - How to: Setup a search engine for your website
- KB2501 - Dynamic galleries
- KB2500 - Transfer files through forms
- KB2502 - Manage contents with tabs and event-actions
- KB2057 - Important: Install the latest update before posting a ticket
- KB2082 - Lost serial number and key / installer
- KB2084 - Error message: how to send a report to LMSOFT and get support
- KB1000 - Can I place a counter in Web Creator, Web Presenter, or Presenter?
- KB1001 - How can I start an animation/video from a click on an element?
- KB1004 - How can I enlarge a photo?
- KB1005 - How can I create tables?
- KB1007 - How do I insert a tiled background?
- KB1006 - Can publication sizes be changed?
- KB1010 - Is there a manual for Web Creator?
- KB1012 - Can I print the pages of my project?
- KB1013 - Will the fonts used in the project (publication) be transported with the distribution?
- KB1014 - I am unable to open the manual.
- KB1016 - When I install the Service Pack, the installation program requests that I register the program even though it has already been registered.
- KB1017 - Key lost or missing from package.
- KB1018 - Activation problem - Unable to communicate with server
- KB1019 - The application does not start.
- KB2027 - Missing pages after doing
- KB2031 - Publishing a Web Creator Web site on a CD-ROM w/ autorun
- KB2033 - Software hangs at 99% while preparing for web
- KB2035 - Activation Web Creator 4
- KB2036 - Problems downloading Web Creator 4, or CRC error during installation
- KB2037 - Application crashes on startup
- KB2038 - Service pack 3 for Web Creator 4 (Standard and Pro)
- KB2058 - Problem installing update
- KB2077 - Menu and links not working in Internet Explorer 10+
- Presenter
- KB2057 - Important: Install the latest update before posting a ticket
- KB1000 - Can I place a counter in Web Creator, Web Presenter, or Presenter?
- KB1001 - How can I start an animation/video from a click on an element?
- KB1003 - Can I create menus with scrolldown sub-menus?
- KB1004 - How can I enlarge a photo?
- KB1005 - How can I create tables?
- KB1007 - How do I insert a tiled background?
- KB1006 - Can publication sizes be changed?
- KB1009 - How can I have a sound play continuously over multiple pages without interruption?
- KB1011 - How can I avoid having a slider on the right of text?
- KB1012 - Can I print the pages of my project?
- KB1013 - Will the fonts used in the project (publication) be transported with the distribution?
- KB1014 - I am unable to open the manual.
- KB1015 - Can Web Creator, Web Presenter, or Presenter play MPEG, AVI, or MOV videos?
- KB1016 - When I install the Service Pack, the installation program requests that I register the program even though it has already been registered.
- KB3000 - How do I set up Presenter in a network?
- KB3002 - Can I use LMSOFT Presenter to make Web pages?
- KB3003 - I have created a publication that launches three other applications from buttons. I have created a CD-ROM, but when I launch the publication with startup.exe, I get an error message.
- KB3004 - Can Presenter work in a network?
- KB3005 - How can I distribute the work created with Presenter?
- KB3006 - What components have to be installed before running the publication on the client computer?
- KB3007 - Is it possible to display an animated GIF with Presenter?
- KB3008 - Can I launch another program from Presenter?
- KB3010 - If a publication is shared on a network, how can I be sure that everyone who wants to execute it will have all the tools to view it properly?
- KB3011 - I would like to distribute a publication that launches as soon as the CD-ROM is inserted. Is this possible with Presenter?
- KB3012 - What is the size of the executables created by Presenter?
- KB3013 - Can completed publications be compressed?
- KB3014 - What operating system does Presenter require?
- KB3009 - Can I open and close applications with Presenter without having to intervene (continuous presentation that functions by itself and opens or closes applications like Excel, Netscape, etc.)?
- KB3001 - Can an application created in ''Demo'' mode be recreated without the Presenter logo appearing as with the one was recorded, or does the presentation have be restarted with the recorded version?
- KB1017 - Key lost or missing from package.
- KB1018 - Activation problem - Unable to communicate with server
- KB1019 - The application does not start.
- KB2037 - Application crashes on startup
- FTP Site Manager
- KB2065 - How to upload your website: Configuring a connection, which files to transfer, where?
- KB2057 - Important: Install the latest update before posting a ticket
- KB2059 - Common transfer issues and solutions: missing images, images replaced by 'cross' symbol...
- KB1017 - Key lost or missing from package.
- KB1018 - Activation problem - Unable to communicate with server
- KB1019 - The application does not start.
- KB5000 - FTP Site Manager doesn't appear after starting.
- KB2037 - Application crashes on startup
- KB2055 - No reply from Technical Support
- KB2064 - File transfer on a hosting server with FTP Site Manager - Basics
- KB2066 - FTP - File Transfer error messages