Problem:Â
You submitted a ticket to the technical support, got an answer, replied, and then heard nothing back from LMSOFT.Â
Solution:Â
We have seen occasional problems of routing messages from the server when answers to technical support were sent from software such as Outlook. Â
If you have found that technical support does not respond, please log on to the technical support website to respond to your active ticket.Â
Thank you for your understanding,Â
LMSOFT SupportÂ
* Please note that we reply to tickets by the order we receive them in and we only consider 1 ticket/ client/ issue. Please avoid submitting multiple tickets for a single issue to ensure we may give the best service to all our users. *